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Private Policy

Retail Spotlight Ltd

Last updated: 6th Feburary 2026

1. Who We Are

Retail Spotlight Ltd (“Retail Spotlight”, “we”, “us”, or “our”) operates this website and is the data controller for any personal data collected through it.

Company details:

  • Legal entity: Retail Spotlight Ltd
  • Registered address:
    33 Boston Road South,
    Holbeach, Spalding,
    England, PE12 7LR
  • Country of registration: United Kingdom

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit or interact with our website.

2. Scope of This Policy

This Privacy Policy applies only to personal data collected via this website.

It does not apply to:

  • Retail transaction data
  • EPOS data
  • Store-level sales data
  • Any data processed as part of Retail Spotlight’s analytics, insights, or reporting services

All such data is processed separately under client contracts and governed by separate contractual and data protection arrangements.

3. Who This Website Is For

Our website is B2B-only and intended for:

  • Brands
  • Partners
  • Agencies
  • Other business professionals

The website does not offer consumer accounts or user logins.

4. Personal Data We Collect

We may collect the following categories of personal data when you interact with our website:

a) Information you provide directly

This includes information submitted through:

  • Contact forms
  • Demo or sales enquiry forms
  • Newsletter sign-ups
  • Gated content downloads

Typical data collected:

  • Name
  • Company name
  • Job title
  • Email address
  • Any information you include in free-text fields

b) Automatically collected information

When you browse the website, we may collect limited technical data such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of visits

This data is used only for website functionality, security, and permitted marketing measurement.

5. How We Use Your Personal Data

We use personal data for the following purposes:

  • To respond to enquiries and demo requests
  • To provide requested content or information
  • To send marketing communications (where you have consented)
  • To manage and improve our website
  • To measure the effectiveness of our marketing activities
  • To comply with legal and regulatory obligations

We do not sell personal data.

6. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests
    For responding to business enquiries, managing relationships, and operating the website.
  • Consent
    For marketing communications and non-essential cookies. You may withdraw consent at any time.
  • Legal obligation
    Where required to comply with applicable laws or regulations.

7. Marketing Communications

If you opt in, we may send you marketing emails about Retail Spotlight’s products, services, or insights.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any marketing email, or

We retain marketing contact data until you unsubscribe.

8. Cookies and Tracking Technologies

We use cookies to ensure the website functions correctly and to support marketing measurement.

Details of cookies used, their purpose, and how to manage preferences are set out in our Cookie Policy.

A cookie consent banner is displayed on first visit, allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Change your preferences at any time

9. Third-Party Services

We may share limited personal data with trusted third parties who support our website and marketing activities.

These may include:

  • Cookie consent technology providers
  • Marketing analytics providers (e.g. LinkedIn Insight Tag)
  • Website hosting providers

All third parties are required to process data securely and only on our instructions.

10. International Data Transfers

Some third-party services may process data outside the UK or European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations, or
  • Standard Contractual Clauses approved under UK GDPR

11. Data Retention

We retain personal data only for as long as necessary:

  • Sales and demo enquiries: up to 24 months
  • Marketing contacts: until you unsubscribe
  • Technical website data: retained for short periods in line with operational needs

12. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact: support@retailspotlight.co.uk

13. Data Security

We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

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